Class Policies

Cancellations

Refund Policy

Due to the small class size and the amount of preparation involved, all bookings are final. No refunds will be issued for cancellations or no-shows. Please be sure you can attend before registering—each spot is limited, and your booking helps cover materials, planning, and studio time. If something urgent comes up, you're welcome to transfer your spot to a friend—just let us know in advance. Thanks for understanding and supporting independent artists!

We offer full refunds on cancelled classes. If for any reason we cancel a course, every attempt will be made to identify an alternative course that will be suitable to the student. If this is not possible, the course will be fully refunded with no administrative charges applied. 

Inclement Weather

If classes are cancelled due to inclement weather, we will reschedule the class. If rescheduling is not a possibility, a credit will be issued to be used toward future programming or a refund will be issued at the discretion of the instructor. We will provide notice of class cancellation due to inclement weather via email. Information will also be posted on our website and our Facebook and Instagram accounts.

Low Enrolment

In some cases, a course may need to be cancelled due to lack of enrolment. We reserve the right to change, alter or cancel any course or student registration.

If a course has a low enrolment, it will be cancelled one week prior to the course date. Students will be notified by email and offered the opportunity to enrol in a future class with availability. If the student is unable to attend any other available date the course fee will be refunded.

Age Requirements

Adult classes are intended for students ages 18+. We are not licensed to provide art programming for children under the age of majority. We reserve the right to cancel a student registration without the benefit of a refund/credit if the registrant’s age does not meet the course age requirements. 

Student Code of Conduct

For everyone’s safety and enjoyment: please do not bring alcohol or recreational drugs. Smoking is only permitted in the designated area outside the studio.

Photographs

We take photographs of our students at work for use in our publications, on our website, and through our social media accounts for promotional purposes. For privacy reasons, students will only be identified by their first name and only in group photos. The photographs are not released to any other group or used for any other purpose. If you do not wish to be photographed, please inform us the time of registration.